Your relationship with your local dealership does not have to end after you purchase your car. If you live nearby, your dealership can be a one-stop-shop for most of your car needs. Depending on the store, your dealership may have three other services that do not get the same amount of attention as their sales lot:
1. You can sell your used car:
Not all places exclusively sell cars. They can also buy them. There are many places that try to cater to a diverse market, and second-hand cars have a big one. First-time car buyers, driving schools, and vehicles for company-use need something that is reliable on a budget. A car dealership does a thorough inspection of the car and tests for any issues. A reliable place will give a reasonable price and the car can hopefully find its way to the garage of someone who needs it.
When you are selling your used car, it will help if you have a record of any routine maintenance and repairs done. The more transparent you are about the car, the better the chances you have of selling it.
2. You can have your car serviced and body repaired:
When you encounter any problems with your car, hiccups with your engine or dents in your door you can go to your dealership to have it repaired. Not all places are equipped to do this kind of work, but it is not uncommon for them to branch out into maintenance and repairs. If you are unsure, research online to check if your dealership does it. On youngautomotive.com, you can find the locations of all the service and collision centers. The collision center may not be the same as a car lot, so it is best to double check.
3. You can purchase car parts:
If you want to customize your car or intend on repairing any issues yourself, you can check your dealership for spare parts. Besides selling individual components, they can also sell them in bulk orders for those who are juggling multiple car projects. You can purchase your parts online, but the benefit of a store is that you can interact with the people there. If you are torn between different parts, a second opinion can help. Since they are also in the repair industry, you can trust their expertise.
They also work directly with more prominent brands which makes it easier for them to source the parts. You do not have to worry about having them shipped over and if they are good quality or not. You do not have that same luxury when buying parts online.
They provide so many other services that do not get the same attention as car sales, but it does not mean they cannot deliver. If you have your eye out for a new service center or garage, try the dealership you bought your car from, they might be the answer you are looking for. It could be a beneficial relationship for both of you.
4. Modify your car:
This one may seem tricky but there are some dealers who also help you in modifying your car. In this case, you need to choose your dealership carefully. If you want to modify your car depending on your preferences or your present lifestyle, your dealership may help you with that because most of the dealerships also help in modifying the car in terms of customized-designing, tires, windshield and many other parts.
5. Extra Service Offer:
Digital marketing has already made it easy for almost every business to keep its existing customers to themselves. The dealerships must get customer contact information during a transaction, which includes not only phone number or address but also other important information like email id, birth date, or any other information.
Dealers can store those data systematically and send personalized emails or gift cards to their existing customer’s on their special occasions such as on special festival or on their birthdays, and provide them extra servicing offer.
This benefits both the customers and the dealers as well. Where at one side, you can enhance the credibility of your dealership, online as well as the offline reputation of your dealership whereas the clients can get free or discounted services as well
The relationship between customers and the dealership is much more than just buying and selling cars. If you think beyond business!
